Heluna Health Benefits
To get started with the recorded webinar, click HERE to review the explanation of benefits at a time that is convenient for you. Once you complete the webinar if you or your dependent(s) have any benefits related questions or need assistance in deciding which benefit plan option is best for you, please contact Synergy to assist in guiding you through your benefits election process.
The health of our employees and their families is vital to the work we do to ensure the health and well-being of our communities every day. For this reason, we hired a “Benefits Concierge”, Synergy, to assist in guiding you through your benefits election process. Synergy enrollment representatives are available to schedule individual sessions to review your benefits options, answer any follow up questions and assist you with your online enrollment on UKG (UltiPro). No Computer? No Problem! Synergy representatives will help you over the phone. Just call Synergy at 858-282-0660.
We are always looking for better ways to help you understand the benefits that are available for you and your family. After you have made your benefits elections if you need assistance on what your benefits cover, please contact our Employee Support Center at 855-670-2222 or email to LosAngeles.ESC@ajg.com, Monday – Friday, 8am – 4pm. A dedicated licensed representative will assist you with all your inquiries.
You may upload your completed forms by logging into UKG (UltiPro) then click Myself > Employee Documents. You may also email your document to Benefits@helunahealth.org or fax to 562-222-7373.
Explore Our Comprehensive Benefits
- 2024-2025 Heluna Health Benefits Guide
- Benefit Plans Contact Information
- Benefit Recorded Webinars
- Heluna Health Benefit-At-A-Glance
- Eligibility & Changes
- Health Care Overview
- UKG (UltiPro) Instructions
- Medical Resources
- Kaiser Medical HMO
- United Healthcare Medical HMO
- United Healthcare Medical PPO
- Great Work Perks
- Commuter Spending Account (CSA)
- Nonstop Health
- Chiropractic & Acupuncture
- Health Insurance Marketplace
- Delta Dental Plans
- EyeMed Vision
- Telus EAP (Formerly LifeWorks)
- HSA
- FSA
- Empower 403(B) Retirement Plan
- Norton Life Lock
- New York Life & Mutual of Omaha Insurances Plans
- New York Life Insurance Beneficiary Form
- New York Life Portability vs. Conversion
- New York Life Portability Form
- New York Life Conversion Form
- Empower Retirement Beneficiary Form
- Dependent Attestation Form
- Group Waiver Form 2024 – 2025
- ASPCA Pet Health Insurance
Synergy Enrollment and Benefits
Schedule a time to speak with a benefits counselor about your employee benefit options available through Heluna Health. Alternatively, you can reach out by dialing the following number 858-282-0660.
Heluna Health is dedicated to help make planning for your future easier by automatically enrolling eligible employees in the 403(b) retirement plan. Therefore, upon eligibility, 6% of your pay will be automatically deducted from your paycheck pre-tax and invested in to your 403(b) retirement plan; unless you choose a different amount or decline to participate. To opt out of the 403(b) contribution or change your contribution, please call Empower Retirement at 866-467-7756. You may increase or decrease your own contributions (employee deferral) at any time by following the below steps:
- Go to Empower Retirement’s website at retiresmart.com.
- Login > Enter your Username and Password > My Account > Contributions.
- If you have not created a RetireSmart account, call Empower RetireSmart at 866-467-7756.
Retirement 101 – The Empower eLearning Program Click Here to learn more.
If you have questions regarding your Empower,403(b) Retirement Account, contact Janice Maize, Financial Advisor:
Janice P. Maize, Financial Advisor
Janice.p.maize@morganstanley.com
Tel: 562.901.4382
Fax: 562.222.4098
As a former Heluna Health employee, you may be eligible for COBRA. You have sixty (60) days from the date of the notice to reply to The Advantage Group with intent to continue insurance. Please click HERE to download more information about COBRA.
If you or your dependents were enrolled in any of the benefits listed below, you have up to 31 days to apply to port or convert one or more of those policies. Please click HERE for the Portablity & Conversion Notice. The same notice will be mailed to you by The Advantage Group. You may download the form(s) by clicking on the links below for each applicable plan, complete it and submit it directly to Mutual of Omaha and New York Life.
- Portability & Conversion Notice
- Basic Life Insurance and Accidental Death and Dismemberment (Basic Life/AD&D)
- Voluntary Supplemental Life Insurance and Accidental Death and Dismemberment (Voluntary Life/AD&D)
- Voluntary Accident (High/Low plans)
- Voluntary Critical Illness
- Conversion Process
- Portability Process
Should you have any questions or need additional guidance, please contact Gallagher’s Employee Support Center at 855-670-2222 or
LosAngeles.ESC@ajg.com You may also contact Barbara Schoonover at The Advantage Group at 951-506-1660 Ext. 7035 or email her at bschoonover@flexasap.com
While we distributed an Open Enrollment Guide to you that summarized all your plan options, descriptions of those plans, and rates for your 2024-2025 benefits enrollment, we are also required to make available a copy of the Summary Plan Description (SPD) which gives you more information about these plan options afforded to you as an employee. We have also posted this information on the benefits page of our internet site at Benefits | Heluna Health for your reference. Please also reference the carrier Evidence of Coverage (EOC) for additional information about the group plans.
Please click HERE to download 2024-2025 Health Care Summary Plan Description (SPD).
This summary is also available in UKG (UltiPro). You may also reference the Evidence of Coverage (EOC) for each group plan for specific information regarding those plans.
Accessing UKG (UltiPro):
- Login to UKG (UltiPro) at https://n21.ultipro.com
- Enter your Username and Password
- Click Log In
- Click Myself >Benefits > Links
If you have any questions, please contact the Heluna Health Benefits Department at 562.205.2433 or email Benefits@helunahealth.org.
